Wheller Gardens - St Marks House
CHERMSIDE, QLD66 beds
Overall Rating
No rating data available
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving0.0Q2 2025
0.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
85%
15%
Feeling at home
77%
23%
Feeling safe
85%
15%
Follow-up on concerns
54%
31%
15%
Food quality
54%
23%
23%
Having a voice
62%
15%
23%
How the home operates
62%
31%
Independence supported
77%
23%
Staff are caring
85%
15%
Staff competence
62%
31%
Things explained clearly
62%
38%
Treated with respect
85%
15%
Total care minutes236 mins (target: 229)
Target
Registered nurse care minutes54 mins (target: 46)
Target
This facility delivers 236 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 46 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
45.0 (avg: 24.4)Below average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
48.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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