Wheller Gardens - Emmaus Village
CHERMSIDE, QLD58 beds
Overall Rating
No rating data available
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving0.0Q2 2025
0.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
62%
31%
Feeling safe
77%
15%
Follow-up on concerns
69%
23%
Food quality
54%
23%
23%
Having a voice
62%
31%
How the home operates
46%
46%
Independence supported
77%
23%
Staff are caring
69%
31%
Staff competence
69%
31%
Things explained clearly
46%
54%
Treated with respect
69%
31%
Total care minutes238 mins (target: 232)
Target
Registered nurse care minutes51 mins (target: 46)
Target
This facility delivers 238 minutes of hands-on care per resident per day. The government requires a minimum of 232 minutes, including 46 minutes delivered by registered nurses.
Use of restrictive practices
67.0 (avg: 24.4)Below average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
38.0 (avg: 31.5)Below average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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