Wheller Gardens - Emmaus Village

CHERMSIDE, QLD58 beds

Overall Rating

No rating data available

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
1.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
0.0Q2 2025
0.0Q3 2025
4.0Q4 2025
3.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

69%
31%

Feeling at home

62%
31%

Feeling safe

77%
15%

Follow-up on concerns

69%
23%

Food quality

54%
23%
23%

Having a voice

62%
31%

How the home operates

46%
46%

Independence supported

77%
23%

Staff are caring

69%
31%

Staff competence

69%
31%

Things explained clearly

46%
54%

Treated with respect

69%
31%
Total care minutes238 mins (target: 232)
Target
Registered nurse care minutes51 mins (target: 46)
Target
Met both targets

This facility delivers 238 minutes of hands-on care per resident per day. The government requires a minimum of 232 minutes, including 46 minutes delivered by registered nurses.

Use of restrictive practices
67.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
38.0 (avg: 31.5)Below average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
7.0 (avg: 12.3)About average
Avg