Wheller Gardens - Cooper House
CHERMSIDE, QLD60 beds
Overall Rating
No rating data available
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving0.0Q2 2025
0.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
38%
54%
Feeling at home
62%
23%
15%
Feeling safe
46%
46%
Follow-up on concerns
46%
38%
15%
Food quality
31%
46%
23%
Having a voice
54%
46%
How the home operates
23%
54%
23%
Independence supported
85%
15%
Staff are caring
54%
46%
Staff competence
46%
54%
Things explained clearly
31%
62%
Treated with respect
46%
46%
Total care minutes222 mins (target: 221)
Target
Registered nurse care minutes48 mins (target: 44)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
41.0 (avg: 24.4)Below average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
26.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
53.0 (avg: 37.6)Below average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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