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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

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  1. Home
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  3. South Australia
  4. MYRTLE BANK
  5. War Veterans Home Myrtle Bank
WV

War Veterans Home Myrtle Bank

MYRTLE BANK, SA95 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

67%
20%
13%

Feeling at home

73%
27%

Feeling safe

67%
33%

Follow-up on concerns

27%
67%

Food quality

13%
67%
20%

Having a voice

40%
40%
13%

How the home operates

53%
47%

Independence supported

40%
47%

Staff are caring

67%
33%

Staff competence

33%
60%

Things explained clearly

20%
47%
33%

Treated with respect

87%
13%
Total care minutes206 mins (target: 201)
Target
Registered nurse care minutes46 mins (target: 41)
Target
Met both targets

This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 41 minutes delivered by registered nurses.

Use of restrictive practices
17.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
24.0 (avg: 31.5)Better than most
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
1.0 (avg: 12.3)Better than most
AvgAvg

Common feedback themes

2024-25

Complaints

Physical environment (including cleaning)Food and cateringStaff training/skills/qualifications

Feedback received

Clinical careChoice and dignity (including lifestyle and activities)Food and catering

Areas for improvement

Physical environment (including cleaning)Food and cateringStaff training/skills/qualifications

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

War Veterans Home Myrtle Bank is a 95-bed residential aged care facility in MYRTLE BANK, SA. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 206 minutes of direct care per resident per day, exceeding the government target of 201 minutes. Registered nurse care minutes (46) exceed the 41-minute target.

Residents report the highest scores for being treated with respect (87% always) and feeling at home (73% always). The lowest-scoring areas are food quality (13% always) and explanations about care decisions (20% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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