Carmelite Residential Care
MYRTLE BANK, SA70 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
25 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
36%
57%
Feeling at home
64%
29%
Feeling safe
93%
Follow-up on concerns
29%
57%
14%
Food quality
14%
57%
29%
Having a voice
50%
36%
14%
How the home operates
57%
29%
14%
Independence supported
29%
29%
43%
Staff are caring
64%
29%
Staff competence
36%
57%
Things explained clearly
29%
29%
43%
Treated with respect
71%
21%
Total care minutes202 mins (target: 208)
Target
Registered nurse care minutes43 mins (target: 42)
Target
This facility delivers 202 minutes of hands-on care per resident per day. The government requires a minimum of 208 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
4.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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