Bolton Clarke Carinya

MYRTLE BANK, SANot-for-Profit56 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 5.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

8 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

69%
31%

Feeling at home

77%
23%

Feeling safe

69%
31%

Follow-up on concerns

46%
54%

Food quality

15%
69%
15%

Having a voice

69%
23%

How the home operates

54%
46%

Independence supported

62%
23%
15%

Staff are caring

54%
46%

Staff competence

92%

Things explained clearly

46%
54%

Treated with respect

46%
54%
Total care minutes226 mins (target: 215)
Target
Registered nurse care minutes50 mins (target: 43)
Target
Met both targets

This facility delivers 226 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 43 minutes delivered by registered nurses.

Use of restrictive practices
2.0 (avg: 24.4)Better than most
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
2.0 (avg: 12.3)Better than most
Avg