The Little Sisters of the Poor Mount St Joseph's Home

RANDWICK, NSW62 beds
Experience 4.0Compliance 4.0Staffing 2.0Quality 5.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
3.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

64%
36%

Feeling at home

86%
14%

Feeling safe

71%
29%

Follow-up on concerns

64%
29%

Food quality

36%
64%

Having a voice

93%

How the home operates

57%
36%

Independence supported

86%

Staff are caring

100%

Staff competence

71%
29%

Things explained clearly

36%
50%
14%

Treated with respect

79%
21%
Total care minutes189 mins (target: 206)
Target
Registered nurse care minutes39 mins (target: 42)
Target
Did not meet care minute targets

This facility delivers 189 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.

Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
38.0 (avg: 31.5)Below average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
Avg