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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

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  1. Home
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  3. New South Wales
  4. RANDWICK
  5. Randwick Montefiore Home
RM

Randwick Montefiore Home

RANDWICK, NSW276 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

37%
57%

Feeling at home

49%
43%

Feeling safe

61%
29%
10%

Follow-up on concerns

33%
55%
12%

Food quality

14%
43%
37%

Having a voice

53%
39%

How the home operates

33%
59%

Independence supported

41%
53%

Staff are caring

53%
41%

Staff competence

22%
63%
14%

Things explained clearly

33%
43%
24%

Treated with respect

51%
45%
Total care minutes227 mins (target: 212)
Target
Registered nurse care minutes54 mins (target: 43)
Target
Met both targets

This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
19.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
42.0 (avg: 31.5)Below average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
8.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Clinical careFood and cateringPhysical environment (including cleaning)

Feedback received

Clinical careSocial and domestic assistanceStaff behaviour/conduct

Areas for improvement

Choice and dignity (including lifestyle and activities)Food and cateringStaff training/skills/qualifications

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Randwick Montefiore Home is a 276-bed residential aged care facility in RANDWICK, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 227 minutes of direct care per resident per day, exceeding the government target of 212 minutes. Registered nurse care minutes (54) exceed the 43-minute target.

Residents report the highest scores for personal safety (61% always) and caring staff attitude (53% always). The lowest-scoring areas are food quality (14% always) and staff competence (22% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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