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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  1. Home
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  3. New South Wales
  4. RANDWICK
  5. St Basil's Randwick
SB

St Basil's Randwick

RANDWICK, NSWNot-for-Profit116 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
DementiaCaters for cultural, spiritual or ethical food requirements
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

75%
15%
10%

Feeling at home

60%
35%

Feeling safe

65%
35%

Follow-up on concerns

40%
50%
10%

Food quality

15%
80%

Having a voice

85%
15%

How the home operates

45%
45%

Independence supported

65%
30%

Staff are caring

70%
25%

Staff competence

30%
65%

Things explained clearly

40%
50%
10%

Treated with respect

70%
25%
Total care minutes229 mins (target: 217)
Target
Registered nurse care minutes48 mins (target: 44)
Target
Met both targets

This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 217 minutes, including 44 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
11.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
31.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
15.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Physical environment (including cleaning)Food and cateringOther (please specify)-Agency staff usage

Feedback received

Staff training/skills/qualificationsCommunication and consultationChoice and dignity (including lifestyle and activities)

Areas for improvement

Clinical careFood and cateringStaff training/skills/qualifications

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

St Basil's Randwick is a 116-bed not-for-profit residential aged care facility in RANDWICK, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 229 minutes of direct care per resident per day, exceeding the government target of 217 minutes. Registered nurse care minutes (48) exceed the 44-minute target.

Residents report the highest scores for having a voice in care (85% always) and care needs being met (75% always). The lowest-scoring areas are food quality (15% always) and staff competence (30% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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