Resthaven Mount Gambier
MOUNT GAMBIER, SANot-for-Profit100 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
58%
37%
Feeling at home
42%
37%
21%
Feeling safe
68%
21%
11%
Follow-up on concerns
42%
47%
11%
Food quality
42%
21%
32%
Having a voice
68%
11%
21%
How the home operates
37%
42%
21%
Independence supported
26%
32%
37%
Staff are caring
47%
53%
Staff competence
42%
42%
16%
Things explained clearly
21%
53%
26%
Treated with respect
63%
32%
Total care minutes217 mins (target: 215)
Target
Registered nurse care minutes44 mins (target: 43)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
14.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
41.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
52.0 (avg: 37.6)Below average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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