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  1. Home
  2. Find Providers
  3. South Australia
  4. MOUNT GAMBIER
  5. Boandik St Mary's

Boandik St Mary's

MOUNT GAMBIER, SA68 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Caters for cultural, spiritual or ethical food requirementsDementiaTerminal illness
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
3.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

43%
43%
14%

Feeling at home

57%
21%
21%

Feeling safe

64%
29%

Follow-up on concerns

43%
43%
14%

Food quality

36%
57%

Having a voice

71%
21%

How the home operates

43%
43%
14%

Independence supported

64%
14%
21%

Staff are caring

64%
29%

Staff competence

29%
50%
21%

Things explained clearly

36%
29%
36%

Treated with respect

64%
29%
Total care minutes204 mins (target: 211)
Target
Registered nurse care minutes39 mins (target: 43)
Target
Did not meet care minute targets

This facility delivers 204 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.

Pressure injuries
4.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
26.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
9.0 (avg: 5.8)Below average
AvgAvg
Falls
42.0 (avg: 31.5)Below average
AvgAvg
Major injury from a fall
7.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
51.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
12.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringStaff behaviour/conductPersonal care

Feedback received

Personal careClinical careFood and catering

Areas for improvement

Clinical careFood and cateringStaff training/skills/qualifications

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Boandik St Mary's is a 68-bed residential aged care facility in MOUNT GAMBIER, SA. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 204 minutes of direct care per resident per day, falling short of the government target of 211 minutes. Registered nurse care minutes (39) fall short of the 43-minute target.

Residents report the highest scores for having a voice in care (71% always) and personal safety (64% always). The lowest-scoring areas are food quality (7% always) and staff competence (29% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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