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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

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  1. Home
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  3. South Australia
  4. MOUNT GAMBIER
  5. Boandik Kessal

Boandik Kessal

MOUNT GAMBIER, SA72 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
Caters for cultural, spiritual or ethical food requirementsDementiaTerminal illness
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q2 2025
3.0
Q3 2025
3.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

36%
64%

Feeling at home

57%
36%

Feeling safe

64%
36%

Follow-up on concerns

43%
36%
21%

Food quality

50%
29%
14%

Having a voice

71%
21%

How the home operates

36%
50%

Independence supported

36%
43%
14%

Staff are caring

50%
43%

Staff competence

29%
64%

Things explained clearly

21%
64%
14%

Treated with respect

50%
50%
Total care minutes233 mins (target: 205)
Target
Registered nurse care minutes42 mins (target: 42)
Target
Met both targets

This facility delivers 233 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 42 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
35.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
17.0 (avg: 12.3)Below average
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringPersonal careGoods and equipment (including technology)

Feedback received

Staff behaviour/conductPersonal careFood and catering

Areas for improvement

Clinical careFood and cateringStaff training/skills/qualifications

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Boandik Kessal is a 72-bed residential aged care facility in MOUNT GAMBIER, SA. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 233 minutes of direct care per resident per day, exceeding the government target of 205 minutes. Registered nurse care minutes (42) exceed the 42-minute target.

Residents report the highest scores for having a voice in care (71% always) and personal safety (64% always). The lowest-scoring areas are food quality (7% always) and explanations about care decisions (21% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q4 2025) → 3/5 (Q4 2025) → 4/5 (Q1 2026) → 4/5 (Q1 2026).

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