Residential Gardens
ROOTY HILL, NSW106 beds
3.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 2.0
Dementia
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
8 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
3.0Q3 2025
0.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
86%
Feeling at home
93%
Feeling safe
93%
Follow-up on concerns
64%
29%
Food quality
21%
43%
36%
Having a voice
93%
How the home operates
71%
14%
14%
Independence supported
93%
Staff are caring
86%
Staff competence
71%
21%
Things explained clearly
86%
Treated with respect
93%
Total care minutes258 mins (target: 220)
Target
Registered nurse care minutes38 mins (target: 44)
Target
This facility delivers 258 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
8.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
11.0 (avg: 5.8)Below average
AvgAvg
Falls
25.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
19.0 (avg: 12.3)Below average
AvgAvg