Our Lady Of Consolation Nursing Home
ROOTY HILL, NSW131 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
76%
18%
Feeling at home
65%
18%
12%
Feeling safe
94%
Follow-up on concerns
59%
24%
12%
Food quality
29%
18%
41%
12%
Having a voice
71%
18%
How the home operates
71%
29%
Independence supported
65%
24%
12%
Staff are caring
82%
12%
Staff competence
76%
18%
Things explained clearly
65%
18%
12%
Treated with respect
82%
18%
Total care minutes240 mins (target: 222)
Target
Registered nurse care minutes51 mins (target: 44)
Target
This facility delivers 240 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
20.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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