Coffs Harbour Legacy Nursing Home
COFFS HARBOUR, NSW49 beds
Overall Rating
No rating data available
Rating Breakdown
Residents' Experience(33% of rating)
No dataHow residents experience daily life
Compliance(22% of rating)
No dataMeeting aged care quality standards
Staffing(22% of rating)
No dataCare minutes and staffing levels
Quality Measures(22% of rating)
No dataHealth and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
83%
Feeling at home
58%
25%
Feeling safe
92%
Follow-up on concerns
42%
42%
17%
Food quality
42%
17%
33%
Having a voice
42%
33%
17%
How the home operates
67%
17%
17%
Independence supported
75%
17%
Staff are caring
75%
17%
Staff competence
33%
50%
17%
Things explained clearly
42%
33%
25%
Treated with respect
67%
17%
17%
Total care minutes216 mins (target: 223)
Target
Registered nurse care minutes49 mins (target: 45)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
13.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
15.0 (avg: 12.3)About average
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