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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  1. Home
  2. Find Providers
  3. New South Wales
  4. PENRITH
  5. Anglicare Lemongrove Gardens
AL

Anglicare Lemongrove Gardens

PENRITH, NSW59 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
38%

Feeling at home

77%
23%

Feeling safe

54%
46%

Follow-up on concerns

77%
23%

Food quality

15%
38%
46%

Having a voice

85%
15%

How the home operates

46%
54%

Independence supported

77%
23%

Staff are caring

62%
38%

Staff competence

23%
62%
15%

Things explained clearly

46%
38%
15%

Treated with respect

62%
38%
Total care minutes217 mins (target: 214)
Target
Registered nurse care minutes45 mins (target: 43)
Target
Met both targets

This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.

Use of restrictive practices
5.0 (avg: 24.4)Better than most
AvgAvg
Falls
18.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringAssessment and implementation (including care management)Other (please specify)-Leadership and management

Feedback received

Assessment and implementation (including care management)Food and cateringChoice and dignity (including lifestyle and activities)

Areas for improvement

Clinical carePhysical environment (including cleaning)Food and catering

Source: Aged Care Quality and Safety Commission via My Aged Care

Contact Anglicare Lemongrove Gardens

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About this facility

Anglicare Lemongrove Gardens is a 59-bed residential aged care facility in PENRITH, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 217 minutes of direct care per resident per day, exceeding the government target of 214 minutes. Registered nurse care minutes (45) exceed the 43-minute target.

Residents report the highest scores for having a voice in care (85% always) and support for independence (77% always). The lowest-scoring areas are food quality (15% always) and staff competence (23% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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