Wintringham Tom Fitzgerald
SHEPPARTON, VICNot-for-Profit20 beds
4.0
Experience 5.0Compliance 4.0Staffing 2.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
91%
Feeling at home
91%
Feeling safe
91%
Follow-up on concerns
91%
Food quality
73%
18%
Having a voice
91%
How the home operates
100%
Independence supported
91%
Staff are caring
82%
18%
Staff competence
55%
36%
Things explained clearly
82%
18%
Treated with respect
91%
Total care minutes190 mins (target: 173)
Target
Registered nurse care minutes26 mins (target: 37)
Target
This facility delivers 190 minutes of hands-on care per resident per day. The government requires a minimum of 173 minutes, including 37 minutes delivered by registered nurses.
Care minutes trend
Falls
6.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
56.0 (avg: 37.6)Below average
AvgAvg