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  1. Home
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  3. Victoria
  4. SHEPPARTON
  5. Maculata Place

Maculata Place

SHEPPARTON, VICNot-for-Profit120 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q1 2025
3.0
Q2 2025
3.0
Q3 2025
4.0
Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

54%
38%

Feeling at home

75%
25%

Feeling safe

96%

Follow-up on concerns

42%
54%

Food quality

29%
58%
12%

Having a voice

62%
38%

How the home operates

58%
38%

Independence supported

71%
25%

Staff are caring

54%
46%

Staff competence

62%
33%

Things explained clearly

42%
46%
12%

Treated with respect

71%
25%
Total care minutes212 mins (target: 211)
Target
Registered nurse care minutes36 mins (target: 43)
Target
Did not meet registered nurse care minutes target

This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
23.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
34.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
47.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
17.0 (avg: 12.3)Below average
AvgAvg

Common feedback themes

2024-25

Complaints

Food and cateringPhysical environment (including cleaning)Other (please specify)-none

Feedback received

Choice and dignity (including lifestyle and activities)Food and cateringStaff behaviour/conduct

Areas for improvement

Food and cateringOther (please specify)-noneClinical care

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Maculata Place is a 120-bed not-for-profit residential aged care facility in SHEPPARTON, VIC. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 212 minutes of direct care per resident per day, exceeding the government target of 211 minutes. Registered nurse care minutes (36) fall short of the 43-minute target.

Residents report the highest scores for personal safety (96% always) and feeling at home (75% always). The lowest-scoring areas are food quality (29% always) and follow-up on concerns (42% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q3 2025) → 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025).

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