Wahroonga Tallwoods Care Community
WAHROONGA, NSWFor-Profit76 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
43%
Feeling at home
57%
21%
14%
Feeling safe
71%
14%
Follow-up on concerns
29%
50%
14%
Food quality
21%
36%
21%
21%
Having a voice
43%
29%
21%
How the home operates
64%
21%
14%
Independence supported
43%
14%
21%
21%
Staff are caring
71%
29%
Staff competence
43%
36%
21%
Things explained clearly
43%
36%
14%
Treated with respect
64%
29%
Total care minutes220 mins (target: 221)
Target
Registered nurse care minutes45 mins (target: 45)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
40.0 (avg: 24.4)Below average
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Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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