Catholic Healthcare McQuoin Park

WAHROONGA, NSWNot-for-Profit122 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

21 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

67%
27%

Feeling at home

87%
13%

Feeling safe

67%
27%

Follow-up on concerns

40%
47%
13%

Food quality

47%
33%
13%

Having a voice

80%
20%

How the home operates

60%
33%

Independence supported

67%
20%
13%

Staff are caring

73%
27%

Staff competence

40%
53%

Things explained clearly

60%
33%

Treated with respect

67%
33%
Total care minutes218 mins (target: 215)
Target
Registered nurse care minutes44 mins (target: 43)
Target
Met both targets

This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 215 minutes, including 43 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
10.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
30.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
16.0 (avg: 12.3)About average
Avg