Thomas and Rosetta Agst Aged Care Facility

WAHROONGA, NSWNot-for-Profit107 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
38%

Feeling at home

62%
38%

Feeling safe

92%

Follow-up on concerns

62%
38%

Food quality

46%
38%
15%

Having a voice

77%
15%

How the home operates

54%
46%

Independence supported

62%
38%

Staff are caring

69%
31%

Staff competence

38%
62%

Things explained clearly

46%
31%
23%

Treated with respect

77%
23%
Total care minutes254 mins (target: 221)
Target
Registered nurse care minutes51 mins (target: 45)
Target
Met both targets

This facility delivers 254 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
28.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
14.0 (avg: 12.3)About average
Avg