Aged Care Circle
Search Providers
My JourneyGet Started

Need help? Contact a support service

My Aged Care 1800 200 422OPAN Advocacy 1800 700 600Find a financial adviser
Aged Care Circle

Helping families navigate aged care costs with clarity and confidence.

Find Providers

  • Search All Providers
  • New South Wales
  • Victoria
  • Queensland
  • South Australia
  • Western Australia
  • Tasmania
  • ACT
  • Northern Territory
  • Compare Providers

Tools

  • Fee Calculator
  • RAD vs DAP Calculator
  • Support at Home Calculator

Resources

  • My Journey Guide
  • Government Process
  • Cost Guide
  • FAQs

Company

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Use

Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

© 2026 Aged Care Circle · Australia. All rights reserved.

Privacy Policy·Terms of Use
  1. Home
  2. Find Providers
  3. New South Wales
  4. WAHROONGA
  5. Thomas and Rosetta Agst Aged Care Facility
TA

Thomas and Rosetta Agst Aged Care Facility

WAHROONGA, NSWNot-for-Profit107 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
Tour questions
Are you the provider? Claim this listing

Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
38%

Feeling at home

62%
38%

Feeling safe

92%

Follow-up on concerns

62%
38%

Food quality

46%
38%
15%

Having a voice

77%
15%

How the home operates

54%
46%

Independence supported

62%
38%

Staff are caring

69%
31%

Staff competence

38%
62%

Things explained clearly

46%
31%
23%

Treated with respect

77%
23%
Total care minutes254 mins (target: 221)
Target
Registered nurse care minutes51 mins (target: 45)
Target
Met both targets

This facility delivers 254 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
28.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
31.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
14.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Physical environment (including cleaning)Other (please specify)-Wearing of masksFood and catering

Feedback received

Personal careFood and cateringPhysical environment (including cleaning)

Areas for improvement

Choice and dignity (including lifestyle and activities)Clinical carePhysical environment (including cleaning)

Source: Aged Care Quality and Safety Commission via My Aged Care

Contact Thomas and Rosetta Agst Aged Care Facility

Estimate Your Costs

Use our free calculator to estimate your personal aged care costs based on your income and assets.

Estimate costs →

Similar Nearby

Need Help?

My Aged Care

1800 200 422

Government helpline for aged care information and assessments

Older Persons Advocacy Network

1800 700 600

Free, independent advocacy for older Australians

About this facility

Thomas and Rosetta Agst Aged Care Facility is a 107-bed not-for-profit residential aged care facility in WAHROONGA, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 254 minutes of direct care per resident per day, exceeding the government target of 221 minutes. Registered nurse care minutes (51) exceed the 45-minute target.

Residents report the highest scores for personal safety (92% always) and being treated with respect (77% always). The lowest-scoring areas are staff competence (38% always) and explanations about care decisions (46% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

Similar nearby

  • Wahroonga House — WAHROONGA
  • Wahroonga Place Care Community — WAHROONGA
  • Wahroonga Tallwoods Care Community — WAHROONGA
  • Catholic Healthcare McQuoin Park — WAHROONGA
  • HammondCare - Wahroonga — WAHROONGA