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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. New South Wales
  4. ORANGE
  5. Uniting Wontama Orange
Uniting Wontama Orange

Uniting Wontama Orange

ORANGE, NSW · 148 beds

4.0
Overall rating

Uniting Wontama Orange

4.0
ORANGE, NSW148 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
4.0
Compliance
5.0
Staffing
3.0
Quality Measures
4.0

No current compliance actions

Care minutes

Total care minutes

200 mins (target: 198)

Met
Registered nurse minutes

42 mins (target: 41)

Met

Quality measures

Use of restrictive practices

Better than most

Unplanned weight loss

About average

Falls

About average

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

About average

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
3.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
4.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0
Q4 2025
4.0
Q1 2026
4.0
Q2 2026
4.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

64%
36%

Feeling at home

43%
36%
21%

Feeling safe

75%
21%

Follow-up on concerns

50%
43%

Food quality

14%
57%
29%

Having a voice

79%
21%

How the home operates

46%
54%

Independence supported

75%
25%

Staff are caring

71%
25%

Staff competence

46%
50%

Things explained clearly

36%
46%
18%

Treated with respect

61%
36%
Total care minutes200 mins (target: 198)
Target
Registered nurse care minutes42 mins (target: 41)
Target
Met both targets

This facility delivers 200 minutes of hands-on care per resident per day. The government requires a minimum of 198 minutes, including 41 minutes delivered by registered nurses.

Care minutes trend

Q1 2026Q2 2026Q3 2026
Use of restrictive practices
11.0 (avg: 23.2)Better than most
AvgAvg
Unplanned weight loss
10.0 (avg: 7.6)About average
AvgAvg
Falls
27.0 (avg: 30.6)About average
AvgAvg
Polypharmacy (5+ medications)
31.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
10.0 (avg: 11.0)About average
AvgAvg

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About this facility

Uniting Wontama Orange is a 148-bed residential aged care facility in ORANGE, NSW. As of Q3 2026, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 200 minutes of direct care per resident per day, exceeding the government target of 198 minutes. Registered nurse care minutes (42) exceed the 41-minute target.

Residents report the highest scores for having a voice in care (79% always) and personal safety (75% always). The lowest-scoring areas are food quality (14% always) and explanations about care decisions (36% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q4 2025) → 4/5 (Q1 2026) → 4/5 (Q2 2026) → 4/5 (Q3 2026).

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