Bolton Clarke Gosling Creek
ORANGE, NSWNot-for-Profit77 beds
4.0
Experience 3.0Compliance 4.0Staffing 4.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
43%
50%
Feeling at home
43%
29%
29%
Feeling safe
57%
29%
14%
Follow-up on concerns
50%
36%
14%
Food quality
21%
36%
43%
Having a voice
57%
43%
How the home operates
29%
57%
14%
Independence supported
64%
21%
14%
Staff are caring
43%
57%
Staff competence
36%
43%
21%
Things explained clearly
36%
43%
14%
Treated with respect
50%
50%
Total care minutes209 mins (target: 200)
Target
Registered nurse care minutes48 mins (target: 41)
Target
This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 200 minutes, including 41 minutes delivered by registered nurses.
Use of restrictive practices
6.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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