Benjamin Short Grove
ORANGE, NSWNot-for-Profit60 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
62%
23%
Feeling safe
92%
Follow-up on concerns
54%
38%
Food quality
54%
38%
Having a voice
85%
15%
How the home operates
85%
15%
Independence supported
100%
Staff are caring
77%
23%
Staff competence
54%
31%
15%
Things explained clearly
46%
54%
Treated with respect
62%
38%
Total care minutes185 mins (target: 170)
Target
Registered nurse care minutes57 mins (target: 35)
Target
This facility delivers 185 minutes of hands-on care per resident per day. The government requires a minimum of 170 minutes, including 35 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
3.0 (avg: 24.4)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
31.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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