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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  1. Home
  2. Find Providers
  3. New South Wales
  4. ASHFIELD
  5. Uniting Quong Tart Ashfield

Uniting Quong Tart Ashfield

ASHFIELD, NSW63 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

54%
38%

Feeling at home

92%

Feeling safe

77%
23%

Follow-up on concerns

46%
46%

Food quality

31%
46%
23%

Having a voice

85%

How the home operates

69%
31%

Independence supported

38%
62%

Staff are caring

54%
38%

Staff competence

31%
54%
15%

Things explained clearly

38%
46%

Treated with respect

62%
31%
Total care minutes232 mins (target: 227)
Target
Registered nurse care minutes47 mins (target: 45)
Target
Met both targets

This facility delivers 232 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
6.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
31.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Communication and consultationFood and cateringPhysical environment (including cleaning)

Feedback received

Other (please specify)-Quality of service incl service & program deliveryClinical careChoice and dignity (including lifestyle and activities)

Areas for improvement

Communication and consultationFood and cateringPhysical environment (including cleaning)

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Uniting Quong Tart Ashfield is a 63-bed residential aged care facility in ASHFIELD, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 232 minutes of direct care per resident per day, exceeding the government target of 227 minutes. Registered nurse care minutes (47) exceed the 45-minute target.

Residents report the highest scores for feeling at home (92% always) and having a voice in care (85% always). The lowest-scoring areas are staff competence (31% always) and food quality (31% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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