Bupa Ashfield
ASHFIELD, NSWFor-Profit70 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
77%
15%
Feeling safe
92%
Follow-up on concerns
69%
15%
Food quality
46%
15%
31%
Having a voice
54%
15%
31%
How the home operates
69%
15%
Independence supported
85%
Staff are caring
92%
Staff competence
85%
Things explained clearly
85%
Treated with respect
85%
Total care minutes244 mins (target: 228)
Target
Registered nurse care minutes55 mins (target: 45)
Target
This facility delivers 244 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
35.0 (avg: 24.4)Below average
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Falls
31.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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