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  3. New South Wales
  4. ASHFIELD
  5. Bethel Lodge
Bethel Lodge
BL

Bethel Lodge

ASHFIELD, NSW · 76 beds

4.0
Overall rating
BL

Bethel Lodge

ASHFIELD, NSW76 beds
4.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 4.0
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
4.0
Compliance
4.0
Staffing
2.0
Quality Measures
4.0

No current compliance actions

Care minutes

Total care minutes

223 mins (target: 238)

Below
Registered nurse minutes

46 mins (target: 47)

Below

Quality measures

Use of restrictive practices

About average

Unplanned weight loss

About average

Falls

Better than most

Polypharmacy (5+ medications)

Better than most

Antipsychotic medication use

About average

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

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View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
4.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
2.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
4.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

71%
24%

Feeling at home

76%
24%

Feeling safe

41%
47%
12%

Follow-up on concerns

59%
41%

Food quality

35%
65%

Having a voice

47%
47%

How the home operates

41%
41%
18%

Independence supported

35%
41%
12%
12%

Staff are caring

76%
24%

Staff competence

41%
35%
24%

Things explained clearly

47%
47%

Treated with respect

65%
35%
Total care minutes223 mins (target: 238)
Target
Registered nurse care minutes46 mins (target: 47)
Target
Did not meet care minute targets

This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 238 minutes, including 47 minutes delivered by registered nurses.

Use of restrictive practices
12.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
20.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg

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About this facility

Bethel Lodge is a 76-bed residential aged care facility in ASHFIELD, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in residents experience (4/5) and lowest in staffing (2/5).

The facility delivers 223 minutes of direct care per resident per day, falling short of the government target of 238 minutes. Registered nurse care minutes (46) fall short of the 47-minute target.

Residents report the highest scores for caring staff attitude (76% always) and feeling at home (76% always). The lowest-scoring areas are support for independence (35% always) and food quality (35% always).

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