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Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. New South Wales
  4. PORT MACQUARIE
  5. Uniting Mingaletta Port Macquarie
Uniting Mingaletta Port Macquarie
UM

Uniting Mingaletta Port Macquarie

PORT MACQUARIE, NSW · 110 beds

4.0
Overall rating
UM

Uniting Mingaletta Port Macquarie

PORT MACQUARIE, NSW110 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
4.0
Compliance
5.0
Staffing
3.0
Quality Measures
3.0

No current compliance actions

Care minutes

Total care minutes

222 mins (target: 211)

Met
Registered nurse minutes

46 mins (target: 43)

Met

Quality measures

Pressure injuries

Better than most

Use of restrictive practices

Below average

Unplanned weight loss

About average

Falls

About average

Major injury from a fall

Better than most

Polypharmacy (5+ medications)

Better than most

Antipsychotic medication use

Below average

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

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View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
3.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

67%
27%

Feeling at home

73%
20%

Feeling safe

87%
13%

Follow-up on concerns

60%
20%
20%

Food quality

27%
53%
20%

Having a voice

67%
27%

How the home operates

60%
40%

Independence supported

67%
33%

Staff are caring

80%
13%

Staff competence

53%
47%

Things explained clearly

47%
53%

Treated with respect

80%
13%
Total care minutes222 mins (target: 211)
Target
Registered nurse care minutes46 mins (target: 43)
Target
Met both targets

This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
55.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
35.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
17.0 (avg: 12.3)Below average
AvgAvg

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About this facility

Uniting Mingaletta Port Macquarie is a 110-bed residential aged care facility in PORT MACQUARIE, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 222 minutes of direct care per resident per day, exceeding the government target of 211 minutes. Registered nurse care minutes (46) exceed the 43-minute target.

Residents report the highest scores for personal safety (87% always) and being treated with respect (80% always). The lowest-scoring areas are food quality (27% always) and explanations about care decisions (47% always).

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