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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. New South Wales
  4. PORT MACQUARIE
  5. Bethany Aged Care Plus Centre
Bethany Aged Care Plus Centre

Bethany Aged Care Plus Centre

PORT MACQUARIE, NSW · 83 beds

4.0
Overall rating

Bethany Aged Care Plus Centre

4.0
PORT MACQUARIE, NSWNot-for-Profit83 beds
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
4.0
Compliance
5.0
Staffing
4.0
Quality Measures
3.0

No current compliance actions

Care minutes

Total care minutes

217 mins (target: 204)

Met
Registered nurse minutes

46 mins (target: 42)

Met

Quality measures

Use of restrictive practices

Better than most

Unplanned weight loss

About average

Falls

Below average

Polypharmacy (5+ medications)

Below average

Antipsychotic medication use

Better than most

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

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View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
4.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q4 2025
4.0
Q1 2026
3.0
Q2 2026
4.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

62%
38%

Feeling at home

69%
31%

Feeling safe

62%
31%

Follow-up on concerns

46%
46%

Food quality

15%
69%
15%

Having a voice

54%
46%

How the home operates

31%
69%

Independence supported

46%
46%

Staff are caring

38%
54%

Staff competence

46%
46%

Things explained clearly

54%
31%
15%

Treated with respect

85%
15%
Total care minutes217 mins (target: 204)
Target
Registered nurse care minutes46 mins (target: 42)
Target
Met both targets

This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2026Q2 2026Q3 2026
Use of restrictive practices
9.0 (avg: 23.2)Better than most
AvgAvg
Unplanned weight loss
10.0 (avg: 7.6)About average
AvgAvg
Falls
43.0 (avg: 30.6)Below average
AvgAvg
Polypharmacy (5+ medications)
43.0 (avg: 35.7)Below average
AvgAvg
Antipsychotic medication use
2.0 (avg: 11.0)Better than most
AvgAvg

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About this facility

Bethany Aged Care Plus Centre is a 83-bed not-for-profit residential aged care facility in PORT MACQUARIE, NSW. As of Q3 2026, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 217 minutes of direct care per resident per day, exceeding the government target of 204 minutes. Registered nurse care minutes (46) exceed the 42-minute target.

Residents report the highest scores for being treated with respect (85% always) and feeling at home (69% always). The lowest-scoring areas are food quality (15% always) and room cleanliness and upkeep (31% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q4 2025) → 4/5 (Q1 2026) → 3/5 (Q2 2026) → 4/5 (Q3 2026).

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