Regis Port Macquarie
PORT MACQUARIE, NSWFor-Profit100 beds
4.0
Experience 5.0Compliance 4.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
87%
13%
Feeling safe
93%
Follow-up on concerns
73%
27%
Food quality
67%
20%
13%
Having a voice
87%
How the home operates
73%
27%
Independence supported
93%
Staff are caring
73%
27%
Staff competence
73%
27%
Things explained clearly
67%
33%
Treated with respect
93%
Total care minutes220 mins (target: 220)
Target
Registered nurse care minutes45 mins (target: 45)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
23.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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