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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  1. Home
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  3. New South Wales
  4. BEXLEY
  5. Homewood Gardens
HG

Homewood Gardens

BEXLEY, NSWFor-Profit43 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
DementiaTerminal illness
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
3.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

58%
42%

Feeling at home

58%
33%

Feeling safe

67%
25%

Follow-up on concerns

42%
42%
17%

Food quality

58%
33%

Having a voice

75%
25%

How the home operates

58%
33%

Independence supported

58%
42%

Staff are caring

75%
25%

Staff competence

17%
75%

Things explained clearly

33%
33%
33%

Treated with respect

67%
33%
Total care minutes212 mins (target: 196)
Target
Registered nurse care minutes41 mins (target: 40)
Target
Met both targets

This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 196 minutes, including 40 minutes delivered by registered nurses.

Use of restrictive practices
5.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
35.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
54.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
AvgAvg

Common feedback themes

2024-25

Complaints

Clinical careFees and chargesCommunication and consultation

Feedback received

Physical environment (including cleaning)Goods and equipment (including technology)Choice and dignity (including lifestyle and activities)

Areas for improvement

Goods and equipment (including technology)Staff training/skills/qualificationsStaff number/sufficiency

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Homewood Gardens is a 43-bed for-profit residential aged care facility in BEXLEY, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 212 minutes of direct care per resident per day, exceeding the government target of 196 minutes. Registered nurse care minutes (41) exceed the 40-minute target.

Residents report the highest scores for caring staff attitude (75% always) and having a voice in care (75% always). The lowest-scoring areas are food quality (8% always) and staff competence (17% always).

The overall star rating trend over the past 4 quarters has been improving: 3/5 (Q3 2025) → 4/5 (Q4 2025) → 3/5 (Q4 2025) → 4/5 (Q1 2026).

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