Estia Health Bexley Park

BEXLEY, NSWFor-Profit146 beds
Experience 3.0Compliance 5.0Staffing 2.0Quality 4.0
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

57%
36%

Feeling at home

54%
29%
18%

Feeling safe

75%
14%
11%

Follow-up on concerns

61%
29%

Food quality

11%
54%
32%

Having a voice

68%
21%
11%

How the home operates

46%
43%
11%

Independence supported

50%
43%

Staff are caring

75%
18%

Staff competence

43%
50%

Things explained clearly

46%
39%
14%

Treated with respect

71%
21%
Total care minutes223 mins (target: 226)
Target
Registered nurse care minutes45 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
12.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
32.0 (avg: 31.5)About average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
11.0 (avg: 12.3)About average
Avg