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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

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  1. Home
  2. Find Providers
  3. New South Wales
  4. BEXLEY
  5. Estia Health Bexley Park

Estia Health Bexley Park

BEXLEY, NSWFor-Profit146 beds
4.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 4.0
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

57%
36%

Feeling at home

54%
29%
18%

Feeling safe

75%
14%
11%

Follow-up on concerns

61%
29%

Food quality

11%
54%
32%

Having a voice

68%
21%
11%

How the home operates

46%
43%
11%

Independence supported

50%
43%

Staff are caring

75%
18%

Staff competence

43%
50%

Things explained clearly

46%
39%
14%

Treated with respect

71%
21%
Total care minutes223 mins (target: 226)
Target
Registered nurse care minutes45 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
12.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
32.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
11.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Assessment and implementation (including care management)Food and cateringClinical care

Feedback received

Food and cateringPersonal careClinical care

Areas for improvement

Food and cateringClinical careAssessment and implementation (including care management)

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Estia Health Bexley Park is a 146-bed for-profit residential aged care facility in BEXLEY, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (2/5).

The facility delivers 223 minutes of direct care per resident per day, falling short of the government target of 226 minutes. Registered nurse care minutes (45) exceed the 45-minute target.

Residents report the highest scores for personal safety (75% always) and caring staff attitude (75% always). The lowest-scoring areas are food quality (11% always) and staff competence (43% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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