Bupa Bexley
BEXLEY, NSWFor-Profit69 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
71%
29%
Feeling at home
36%
50%
14%
Feeling safe
86%
14%
Follow-up on concerns
71%
29%
Food quality
29%
43%
29%
Having a voice
71%
21%
How the home operates
64%
21%
14%
Independence supported
50%
50%
Staff are caring
71%
29%
Staff competence
50%
43%
Things explained clearly
29%
64%
Treated with respect
71%
29%
Total care minutes224 mins (target: 234)
Target
Registered nurse care minutes45 mins (target: 47)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 234 minutes, including 47 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
40.0 (avg: 24.4)Below average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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