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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. New South Wales
  4. BEXLEY
  5. Bupa Bexley
Bupa Bexley

Bupa Bexley

BEXLEY, NSW · 69 beds

3.0
Overall rating
DementiaTerminal illness

Bupa Bexley

$360kRAD
3.0
BEXLEY, NSWFor-Profit69 beds
Experience 3.0Compliance 4.0Staffing 2.0Quality 3.0
DementiaTerminal illness

Contact

bupaagedcare.com.au
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

3.0
Residents' Experience
3.0
Compliance
4.0
Staffing
2.0
Quality Measures
3.0

Current compliance action on record

Care minutes

Total care minutes

231 mins (target: 236)

Below
Registered nurse minutes

49 mins (target: 47)

Met

Quality measures

Use of restrictive practices

Below average

Unplanned weight loss

About average

Falls

Better than most

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Better than most

Residents' experience

3.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

3.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
4.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
2.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0
Q4 2025
3.0
Q1 2026
3.0
Q2 2026
3.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

43%
50%

Feeling at home

36%
36%
21%

Feeling safe

50%
29%
14%

Follow-up on concerns

29%
57%
14%

Food quality

21%
29%
43%

Having a voice

50%
29%
21%

How the home operates

50%
43%

Independence supported

64%
29%

Staff are caring

50%
50%

Staff competence

36%
50%
14%

Things explained clearly

21%
43%
36%

Treated with respect

36%
57%
Total care minutes231 mins (target: 236)
Target
Registered nurse care minutes49 mins (target: 47)
Target
Did not meet total care minutes target

This facility delivers 231 minutes of hands-on care per resident per day. The government requires a minimum of 236 minutes, including 47 minutes delivered by registered nurses.

Care minutes trend

Q4 2025Q1 2026Q2 2026Q3 2026
Use of restrictive practices
39.0 (avg: 23.2)Below average
AvgAvg
Unplanned weight loss
7.0 (avg: 7.6)About average
AvgAvg
Falls
24.0 (avg: 30.6)Better than most
AvgAvg
Polypharmacy (5+ medications)
31.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
3.0 (avg: 11.0)Better than most
AvgAvg

Contact Bupa Bexley

Contact

bupaagedcare.com.au
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About this facility

Bupa Bexley is a 69-bed for-profit residential aged care facility in BEXLEY, NSW. As of Q3 2026, it holds an overall government star rating of 3/5, with its strongest performance in compliance (4/5) and lowest in staffing (2/5).

The facility delivers 231 minutes of direct care per resident per day, falling short of the government target of 236 minutes. Registered nurse care minutes (49) exceed the 47-minute target.

Residents report the highest scores for support for independence (64% always) and personal safety (50% always). The lowest-scoring areas are explanations about care decisions (21% always) and food quality (21% always).

The overall star rating trend over the past 4 quarters has been stable: 3/5 (Q1 2026) → 3/5 (Q1 2026) → 3/5 (Q2 2026) → 3/5 (Q3 2026).

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