Churches of Christ Golden Age Aged Care Service
SOUTHPORT, QLD92 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
20%
13%
Feeling at home
53%
40%
Feeling safe
93%
Follow-up on concerns
40%
47%
Food quality
33%
40%
20%
Having a voice
80%
13%
How the home operates
40%
33%
20%
Independence supported
80%
13%
Staff are caring
93%
Staff competence
40%
47%
13%
Things explained clearly
67%
33%
Treated with respect
80%
20%
Total care minutes213 mins (target: 206)
Target
Registered nurse care minutes43 mins (target: 42)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
5.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
AvgAvg
Falls
37.0 (avg: 31.5)Below average
AvgAvg
Major injury from a fall
5.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
AvgAvg