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  3. Queensland
  4. SOUTHPORT
  5. Broadwater Grove Care Community
Broadwater Grove Care Community
Photo of Broadwater Grove Care Community

Broadwater Grove Care Community

SOUTHPORT, QLD · 94 beds

4.0
Overall rating

Broadwater Grove Care Community

$450kRAD
4.0
SOUTHPORT, QLDFor-Profit94 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 4.0

Contact

opalhealthcare.com.au
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
4.0
Compliance
5.0
Staffing
2.0
Quality Measures
4.0

No current compliance actions

Care minutes

Total care minutes

211 mins (target: 226)

Below
Registered nurse minutes

45 mins (target: 45)

Met

Quality measures

Use of restrictive practices

About average

Unplanned weight loss

About average

Falls

Better than most

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Better than most

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
2.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
4.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026
4.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

83%

Feeling at home

78%
17%

Feeling safe

94%

Follow-up on concerns

56%
22%
22%

Food quality

22%
39%
22%
17%

Having a voice

89%

How the home operates

50%
44%

Independence supported

78%
11%

Staff are caring

83%
11%

Staff competence

50%
28%
22%

Things explained clearly

50%
28%
11%
11%

Treated with respect

83%
17%
Total care minutes211 mins (target: 226)
Target
Registered nurse care minutes45 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q4 2025Q1 2026Q3 2026
Use of restrictive practices
14.0 (avg: 23.2)About average
AvgAvg
Unplanned weight loss
9.0 (avg: 7.6)About average
AvgAvg
Falls
20.0 (avg: 30.6)Better than most
AvgAvg
Polypharmacy (5+ medications)
30.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
1.0 (avg: 11.0)Better than most
AvgAvg

Contact Broadwater Grove Care Community

Contact

opalhealthcare.com.au
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About this facility

Broadwater Grove Care Community is a 94-bed for-profit residential aged care facility in SOUTHPORT, QLD. As of Q3 2026, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (2/5).

The facility delivers 211 minutes of direct care per resident per day, falling short of the government target of 226 minutes. Registered nurse care minutes (45) exceed the 45-minute target.

Residents report the highest scores for personal safety (94% always) and having a voice in care (89% always). The lowest-scoring areas are food quality (22% always) and explanations about care decisions (50% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q4 2025) → 4/5 (Q1 2026) → 4/5 (Q1 2026) → 4/5 (Q3 2026).

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