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  3. Queensland
  4. SOUTHPORT
  5. Broadwater Grove Care Community
Broadwater Grove Care Community
Photo of Broadwater Grove Care Community

Broadwater Grove Care Community

SOUTHPORT, QLD · 94 beds

4.0
Overall rating

Broadwater Grove Care Community

SOUTHPORT, QLDFor-Profit94 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Tour questions

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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
4.0
Compliance
5.0
Staffing
3.0
Quality Measures
5.0

No current compliance actions

Care minutes

Total care minutes

223 mins (target: 227)

Below
Registered nurse minutes

47 mins (target: 45)

Met

Quality measures

Use of restrictive practices

About average

Unplanned weight loss

About average

Falls

About average

Major injury from a fall

About average

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Better than most

Residents' experience

3.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
3.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
5.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

67%
20%

Feeling at home

80%
13%

Feeling safe

73%
20%

Follow-up on concerns

27%
53%
20%

Food quality

27%
27%
33%
13%

Having a voice

47%
20%
27%

How the home operates

40%
47%
13%

Independence supported

60%
20%
20%

Staff are caring

73%
13%
13%

Staff competence

27%
40%
33%

Things explained clearly

33%
33%
33%

Treated with respect

67%
27%
Total care minutes223 mins (target: 227)
Target
Registered nurse care minutes47 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
17.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
28.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
1.0 (avg: 12.3)Better than most
AvgAvg

Contact Broadwater Grove Care Community

Contact directly

+610755577700contact.centre@opalhealthcare.com.auVisit website

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About this facility

Broadwater Grove Care Community is a 94-bed for-profit residential aged care facility in SOUTHPORT, QLD. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 223 minutes of direct care per resident per day, falling short of the government target of 227 minutes. Registered nurse care minutes (47) exceed the 45-minute target.

Residents report the highest scores for feeling at home (80% always) and personal safety (73% always). The lowest-scoring areas are follow-up on concerns (27% always) and staff competence (27% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

Similar nearby

  • Southport Lodge — SOUTHPORT
  • Anglicare SQ Abri Home for the Aged — SOUTHPORT
  • St Vincent's Care Services Southport — SOUTHPORT
  • Estia Health Southport — SOUTHPORT
  • Churches of Christ Marana Gardens Aged Care Service — SOUTHPORT

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