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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

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  1. Home
  2. Find Providers
  3. New South Wales
  4. CASTLE HILL
  5. Anglicare Warrina Residential Care
AW

Anglicare Warrina Residential Care

CASTLE HILL, NSW128 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Dementia
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0
Q2 2025
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

56%
31%

Feeling at home

50%
31%
12%

Feeling safe

62%
19%
19%

Follow-up on concerns

25%
44%
25%

Food quality

44%
38%
19%

Having a voice

56%
25%
12%

How the home operates

25%
56%
12%

Independence supported

31%
44%
19%

Staff are caring

56%
38%

Staff competence

44%
44%

Things explained clearly

38%
38%
19%

Treated with respect

56%
38%
Total care minutes220 mins (target: 219)
Target
Registered nurse care minutes46 mins (target: 44)
Target
Met both targets

This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
14.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
6.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
AvgAvg

Common feedback themes

2024-25

Complaints

Assessment and implementation (including care management)Physical environment (including cleaning)Other (please specify)-Service Delivery

Feedback received

Food and cateringPersonal careCommunication and consultation

Areas for improvement

Clinical careChoice and dignity (including lifestyle and activities)Physical environment (including cleaning)

Source: Aged Care Quality and Safety Commission via My Aged Care

Contact Anglicare Warrina Residential Care

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About this facility

Anglicare Warrina Residential Care is a 128-bed residential aged care facility in CASTLE HILL, NSW. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 220 minutes of direct care per resident per day, exceeding the government target of 219 minutes. Registered nurse care minutes (46) exceed the 44-minute target.

Residents report the highest scores for personal safety (62% always) and care needs being met (56% always). The lowest-scoring areas are follow-up on concerns (25% always) and room cleanliness and upkeep (25% always).

The overall star rating trend over the past 4 quarters has been stable: 4/5 (Q3 2025) → 4/5 (Q4 2025) → 4/5 (Q4 2025) → 4/5 (Q1 2026).

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