Anglicare The Donald Coburn Centre
CASTLE HILL, NSW180 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
10 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
80%
20%
Feeling at home
73%
27%
Feeling safe
100%
Follow-up on concerns
73%
27%
Food quality
33%
47%
20%
Having a voice
67%
33%
How the home operates
60%
40%
Independence supported
53%
40%
Staff are caring
93%
Staff competence
47%
47%
Things explained clearly
40%
47%
13%
Treated with respect
73%
27%
Total care minutes234 mins (target: 231)
Target
Registered nurse care minutes47 mins (target: 46)
Target
This facility delivers 234 minutes of hands-on care per resident per day. The government requires a minimum of 231 minutes, including 46 minutes delivered by registered nurses.
Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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