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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. Victoria
  4. TEMPLESTOWE
  5. Willowbrae-Templestowe Hostel
Willowbrae-Templestowe Hostel
Photo of Willowbrae-Templestowe Hostel

Willowbrae-Templestowe Hostel

TEMPLESTOWE, VIC · 64 beds

4.0
Overall rating

Willowbrae-Templestowe Hostel

$450kRAD
4.0
TEMPLESTOWE, VICFor-Profit64 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0

Contact

menarocklifeagedcare.com.au
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
3.0
Compliance
5.0
Staffing
4.0
Quality Measures
3.0

Current compliance action on record

Care minutes

Total care minutes

205 mins (target: 204)

Met
Registered nurse minutes

49 mins (target: 41)

Met

Quality measures

Unplanned weight loss

Better than most

Falls

About average

Major injury from a fall

About average

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Below average

Residents' experience

3.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
4.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0
Q1 2025
3.0
Q2 2025
3.0
Q3 2025
3.0
Q4 2025

Based on resident interviews conducted in 2026

Always Most of the time Some of the time Never

Care needs being met

77%
15%

Feeling at home

54%
23%
23%

Feeling safe

62%
31%

Follow-up on concerns

69%
23%

Food quality

54%
31%

Having a voice

23%
38%
23%
15%

How the home operates

23%
62%
15%

Independence supported

31%
46%
15%

Staff are caring

54%
38%

Staff competence

85%

Things explained clearly

54%
38%

Treated with respect

62%
31%
Total care minutes205 mins (target: 204)
Target
Registered nurse care minutes49 mins (target: 41)
Target
Met both targets

This facility delivers 205 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 41 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025Q1 2026Q2 2026Q3 2026
Unplanned weight loss
2.0 (avg: 7.6)Better than most
AvgAvg
Falls
29.0 (avg: 30.6)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.4)About average
AvgAvg
Polypharmacy (5+ medications)
30.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
16.0 (avg: 11.0)Below average
AvgAvg

Contact Willowbrae-Templestowe Hostel

Contact

menarocklifeagedcare.com.au
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About this facility

Willowbrae-Templestowe Hostel is a 64-bed for-profit residential aged care facility in TEMPLESTOWE, VIC. As of Q3 2026, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in quality measures (3/5).

The facility delivers 205 minutes of direct care per resident per day, exceeding the government target of 204 minutes. Registered nurse care minutes (49) exceed the 41-minute target.

Residents report the highest scores for care needs being met (77% always) and personal safety (62% always). The lowest-scoring areas are follow-up on concerns (8% always) and staff competence (8% always).

The overall star rating trend over the past 4 quarters has been stable: 3/5 (Q2 2025) → 3/5 (Q3 2025) → 3/5 (Q3 2025) → 3/5 (Q4 2025).

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