Uniting AgeWell Strath-Haven
BENDIGO, VIC96 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
74%
26%
Feeling at home
79%
21%
Feeling safe
79%
21%
Follow-up on concerns
58%
42%
Food quality
26%
68%
Having a voice
89%
How the home operates
53%
42%
Independence supported
74%
21%
Staff are caring
68%
32%
Staff competence
58%
42%
Things explained clearly
63%
37%
Treated with respect
79%
21%
Total care minutes204 mins (target: 199)
Target
Registered nurse care minutes43 mins (target: 41)
Target
This facility delivers 204 minutes of hands-on care per resident per day. The government requires a minimum of 199 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
16.0 (avg: 24.4)About average
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Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
33.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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