Bupa Bendigo
BENDIGO, VICFor-Profit152 beds
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
No rating data available
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
68%
21%
11%
Feeling at home
54%
39%
Feeling safe
79%
11%
11%
Follow-up on concerns
61%
25%
14%
Food quality
36%
32%
32%
Having a voice
75%
18%
How the home operates
46%
43%
11%
Independence supported
61%
29%
11%
Staff are caring
71%
21%
Staff competence
46%
36%
18%
Things explained clearly
50%
21%
29%
Treated with respect
68%
25%
Total care minutes193 mins (target: 216)
Target
Registered nurse care minutes40 mins (target: 44)
Target
This facility delivers 193 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
23.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
34.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
14.0 (avg: 12.3)About average
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