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Calculator disclaimer: This site provides general information and estimates only. It is not financial advice. Fee rates are updated quarterly from official Australian Government sources including Services Australia and agedcare.health.gov.au. Always verify with Services Australia and consider speaking with an accredited aged care financial adviser (AACFI) before making decisions.

Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  3. Queensland
  4. TOOWOOMBA
  5. The Brodribb Home
TB

The Brodribb Home

TOOWOOMBA, QLD99 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

4.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
5.0
Q2 2025
5.0
Q3 2025
5.0
Q4 2025
4.0
Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

87%
13%

Feeling at home

87%
13%

Feeling safe

100%

Follow-up on concerns

87%

Food quality

53%
27%
20%

Having a voice

80%
13%

How the home operates

87%

Independence supported

93%

Staff are caring

93%

Staff competence

67%
33%

Things explained clearly

67%
20%
13%

Treated with respect

93%
Total care minutes208 mins (target: 213)
Target
Registered nurse care minutes45 mins (target: 43)
Target
Did not meet total care minutes target

This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.

Use of restrictive practices
14.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
AvgAvg
Falls
15.0 (avg: 31.5)Better than most
AvgAvg
Major injury from a fall
2.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Communication and consultationPersonal property (including laundry)Fees and charges

Feedback received

Clinical careFood and cateringPalliative/End of life care

Areas for improvement

Clinical careAssessment and implementation (including care management)Food and catering

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

The Brodribb Home is a 99-bed residential aged care facility in TOOWOOMBA, QLD. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in compliance (5/5) and lowest in staffing (3/5).

The facility delivers 208 minutes of direct care per resident per day, falling short of the government target of 213 minutes. Registered nurse care minutes (45) exceed the 43-minute target.

Residents report the highest scores for personal safety (100% always) and support for independence (93% always). The lowest-scoring areas are food quality (53% always) and explanations about care decisions (67% always).

The overall star rating trend over the past 4 quarters has been declining: 5/5 (Q3 2025) → 5/5 (Q4 2025) → 5/5 (Q4 2025) → 4/5 (Q1 2026).

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