St Vincent's Care Services Toowoomba - Nursing Home
TOOWOOMBA, QLD88 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
56%
38%
Feeling at home
50%
38%
Feeling safe
50%
38%
12%
Follow-up on concerns
44%
25%
31%
Food quality
12%
50%
25%
12%
Having a voice
81%
12%
How the home operates
50%
25%
19%
Independence supported
56%
31%
12%
Staff are caring
81%
19%
Staff competence
56%
31%
12%
Things explained clearly
56%
31%
12%
Treated with respect
62%
31%
Total care minutes220 mins (target: 211)
Target
Registered nurse care minutes51 mins (target: 43)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
8.0 (avg: 24.4)Better than most
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
32.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
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Antipsychotic medication use
1.0 (avg: 12.3)Better than most
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