SwanCare Kingia/Tandara

BENTLEY, WANot-for-Profit160 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

58%
32%
10%

Feeling at home

45%
32%
16%

Feeling safe

71%
26%

Follow-up on concerns

58%
32%

Food quality

32%
35%
26%

Having a voice

52%
39%

How the home operates

35%
55%
10%

Independence supported

42%
55%

Staff are caring

45%
55%

Staff competence

26%
65%

Things explained clearly

35%
52%
10%

Treated with respect

55%
45%
Total care minutes220 mins (target: 231)
Target
Registered nurse care minutes49 mins (target: 46)
Target
Did not meet total care minutes target

This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 231 minutes, including 46 minutes delivered by registered nurses.

Use of restrictive practices
17.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
41.0 (avg: 31.5)Below average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
Avg