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  1. Home
  2. Find Providers
  3. Western Australia
  4. BENTLEY
  5. Juniper Annesley

Juniper Annesley

BENTLEY, WA79 beds
3.0
Experience 2.0Compliance 4.0Staffing 3.0Quality 3.0
Dementia
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Overall Rating

3.0

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
2.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0
Q2 2025
3.0
Q3 2025
3.0
Q4 2025
3.0
Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

29%
64%

Feeling at home

50%
29%
14%

Feeling safe

86%

Follow-up on concerns

36%
57%

Food quality

36%
36%
21%

Having a voice

64%
21%

How the home operates

29%
36%
29%

Independence supported

14%
50%
21%
14%

Staff are caring

14%
79%

Staff competence

64%
21%

Things explained clearly

57%
36%

Treated with respect

21%
64%
14%
Total care minutes219 mins (target: 213)
Target
Registered nurse care minutes50 mins (target: 43)
Target
Met both targets

This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.

Pressure injuries
3.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
21.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
32.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
7.0 (avg: 12.3)About average
AvgAvg

Common feedback themes

2024-25

Complaints

Personal careFood and cateringStaff behaviour/conduct

Feedback received

Personal careStaff behaviour/conductFood and catering

Areas for improvement

Staff training/skills/qualificationsCommunication and consultationChoice and dignity (including lifestyle and activities)

Source: Aged Care Quality and Safety Commission via My Aged Care

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About this facility

Juniper Annesley is a 79-bed residential aged care facility in BENTLEY, WA. As of Q4 2025, it holds an overall government star rating of 3/5, with its strongest performance in compliance (4/5) and lowest in residents experience (2/5).

The facility delivers 219 minutes of direct care per resident per day, exceeding the government target of 213 minutes. Registered nurse care minutes (50) exceed the 43-minute target.

Residents report the highest scores for personal safety (86% always) and having a voice in care (64% always). The lowest-scoring areas are feeling at home (7% always) and follow-up on concerns (7% always).

The overall star rating trend over the past 4 quarters has been stable: 3/5 (Q3 2025) → 3/5 (Q4 2025) → 3/5 (Q4 2025) → 3/5 (Q1 2026).

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