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  3. Victoria
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  5. Polish Retirement Home
Polish Retirement Home
PR

Polish Retirement Home

BAYSWATER, VIC · 30 beds

4.0
Overall rating
PR

Polish Retirement Home

BAYSWATER, VIC30 beds
4.0
Experience 5.0Compliance 5.0Staffing 0.0Quality 5.0
Tour questions

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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

4.0
Residents' Experience
5.0
Compliance
5.0
Staffing
0.0
Quality Measures
5.0

No current compliance actions

Care minutes

Care minutes data not available

Quality measures

Pressure injuries

Better than most

Use of restrictive practices

Below average

Unplanned weight loss

About average

Falls

Better than most

Polypharmacy (5+ medications)

Better than most

Antipsychotic medication use

About average

Residents' experience

5.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

4.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
5.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
0.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
5.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
5.0
Q1 2025
5.0
Q2 2025
4.0
Q3 2025
0.0
Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

90%
10%

Feeling at home

90%
10%

Feeling safe

90%
10%

Follow-up on concerns

70%
20%
10%

Food quality

60%
30%
10%

Having a voice

90%
10%

How the home operates

60%
40%

Independence supported

70%
20%
10%

Staff are caring

100%

Staff competence

90%
10%

Things explained clearly

80%
10%
10%

Treated with respect

90%
10%
Total care minutes

Data not available

Registered nurse care minutes

Data not available

Did not meet care minute targets

This facility delivers N/A minutes of hands-on care per resident per day. The government requires a minimum of 172 minutes, including 36 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q1 2025Q3 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
35.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
18.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
13.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
9.0 (avg: 12.3)About average
AvgAvg

Contact Polish Retirement Home

Contact directly

+6197203575apba@apba.org.auVisit website

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About this facility

Polish Retirement Home is a 30-bed residential aged care facility in BAYSWATER, VIC. As of Q4 2025, it holds an overall government star rating of 4/5, with its strongest performance in residents experience (5/5) and lowest in quality measures (5/5).

Residents report the highest scores for caring staff attitude (100% always) and personal safety (90% always). The lowest-scoring areas are room cleanliness and upkeep (60% always) and food quality (60% always).

The overall star rating trend over the past 4 quarters has been declining: 5/5 (Q2 2025) → 4/5 (Q3 2025) → 4/5 (Q3 2025) → 0/5 (Q4 2025).

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