Hill View House - Ashmore
ASHMORE, QLDFor-Profit40 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
25%
Feeling at home
75%
17%
Feeling safe
67%
33%
Follow-up on concerns
75%
17%
Food quality
50%
33%
17%
Having a voice
83%
How the home operates
42%
50%
Independence supported
75%
25%
Staff are caring
58%
42%
Staff competence
58%
42%
Things explained clearly
50%
42%
Treated with respect
50%
50%
Total care minutes213 mins (target: 204)
Target
Registered nurse care minutes51 mins (target: 41)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 41 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
AvgAvg
Falls
31.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
5.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
70.0 (avg: 37.6)Below average
AvgAvg