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Provider data disclaimer: Provider information is sourced from the Aged Care Quality and Safety Commission Provider Register and the Australian Government’s Star Ratings programme. Pricing information may be provided by providers and is subject to change. Always confirm details directly with providers before making care decisions.

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  5. Ashmore Gardens Care Community
Ashmore Gardens Care Community
Photo of Ashmore Gardens Care Community

Ashmore Gardens Care Community

ASHMORE, QLD · 128 beds

3.0
Overall rating

Ashmore Gardens Care Community

$425kRAD
3.0
ASHMORE, QLDFor-Profit128 beds
Experience 4.0Compliance 5.0Staffing 1.0Quality 3.0

Contact

opalhealthcare.com.au
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Government quality data

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Star rating

3.0
Residents' Experience
4.0
Compliance
5.0
Staffing
1.0
Quality Measures
3.0

No current compliance actions

Care minutes

Total care minutes

214 mins (target: 228)

Below
Registered nurse minutes

45 mins (target: 46)

Below

Quality measures

Use of restrictive practices

About average

Unplanned weight loss

Better than most

Falls

About average

Major injury from a fall

About average

Polypharmacy (5+ medications)

About average

Antipsychotic medication use

Better than most

Residents' experience

4.0

Overall residents’ experience rating, from resident surveys.

Swipe for more
View full rating detail

Official ACQSC star ratings, compliance and quality measures, sourced from the Australian Institute of Health and Welfare (AIHW).

Overall Rating

3.0

Government quality rating

Source: Australian Institute of Health and Welfare (AIHW) Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life · 33% of rating

Compliance(22% of rating)
5.0

Meeting aged care quality standards · 22% of rating

Staffing(22% of rating)
1.0

Care minutes and staffing levels · 22% of rating

Quality Measures(22% of rating)
3.0

Health and safety outcomes · 22% of rating

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
4.0
Q3 2025
4.0
Q4 2025
4.0
Q1 2026
3.0
Q3 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

84%
16%

Feeling at home

92%

Feeling safe

72%
24%

Follow-up on concerns

68%
24%

Food quality

28%
44%
28%

Having a voice

84%
12%

How the home operates

68%
32%

Independence supported

80%
12%

Staff are caring

84%
16%

Staff competence

56%
40%

Things explained clearly

68%
28%

Treated with respect

68%
32%
Total care minutes214 mins (target: 228)
Target
Registered nurse care minutes45 mins (target: 46)
Target
Did not meet care minute targets

This facility delivers 214 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q4 2025Q1 2026Q3 2026
Use of restrictive practices
22.0 (avg: 23.2)About average
AvgAvg
Unplanned weight loss
4.0 (avg: 7.6)Better than most
AvgAvg
Falls
34.0 (avg: 30.6)About average
AvgAvg
Major injury from a fall
2.0 (avg: 2.4)About average
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 35.7)About average
AvgAvg
Antipsychotic medication use
1.0 (avg: 11.0)Better than most
AvgAvg

Contact Ashmore Gardens Care Community

Contact

opalhealthcare.com.au
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About this facility

Ashmore Gardens Care Community is a 128-bed for-profit residential aged care facility in ASHMORE, QLD. As of Q3 2026, it holds an overall government star rating of 3/5, with its strongest performance in compliance (5/5) and lowest in staffing (1/5).

The facility delivers 214 minutes of direct care per resident per day, falling short of the government target of 228 minutes. Registered nurse care minutes (45) fall short of the 46-minute target.

Residents report the highest scores for feeling at home (92% always) and care needs being met (84% always). The lowest-scoring areas are food quality (28% always) and staff competence (56% always).

The overall star rating trend over the past 4 quarters has been declining: 4/5 (Q4 2025) → 4/5 (Q1 2026) → 4/5 (Q1 2026) → 3/5 (Q3 2026).

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