HammondCare Scarborough
MIRANDA, NSWNot-for-Profit92 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
94%
Feeling at home
100%
Feeling safe
89%
11%
Follow-up on concerns
83%
17%
Food quality
39%
50%
11%
Having a voice
94%
How the home operates
94%
Independence supported
94%
Staff are caring
89%
11%
Staff competence
83%
17%
Things explained clearly
94%
Treated with respect
100%
Total care minutes277 mins (target: 237)
Target
Registered nurse care minutes51 mins (target: 47)
Target
This facility delivers 277 minutes of hands-on care per resident per day. The government requires a minimum of 237 minutes, including 47 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
69.0 (avg: 24.4)Below average
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Unplanned weight loss
10.0 (avg: 5.8)Below average
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Falls
39.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
17.0 (avg: 12.3)Below average
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