Estia Health Maroochydore

MAROOCHYDORE, QLDFor-Profit126 beds
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

60%
40%

Feeling at home

40%
47%
13%

Feeling safe

67%
33%

Follow-up on concerns

60%
33%

Food quality

33%
53%
13%

Having a voice

67%
27%

How the home operates

60%
27%
13%

Independence supported

73%
20%

Staff are caring

67%
33%

Staff competence

53%
40%

Things explained clearly

80%
13%

Treated with respect

73%
27%
Total care minutes212 mins (target: 208)
Target
Registered nurse care minutes53 mins (target: 42)
Target
Met both targets

This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 208 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
13.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
40.0 (avg: 31.5)Below average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
13.0 (avg: 12.3)About average
Avg