Arcare Maroochydore
MAROOCHYDORE, QLDFor-Profit90 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
6 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
67%
20%
13%
Feeling at home
53%
40%
Feeling safe
80%
13%
Follow-up on concerns
60%
13%
27%
Food quality
47%
27%
27%
Having a voice
60%
33%
How the home operates
67%
20%
13%
Independence supported
67%
27%
Staff are caring
80%
13%
Staff competence
47%
40%
13%
Things explained clearly
60%
13%
27%
Treated with respect
73%
20%
Total care minutes209 mins (target: 207)
Target
Registered nurse care minutes43 mins (target: 42)
Target
This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
26.0 (avg: 24.4)About average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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